Under the Consumer Contracts Regulations June 2014 you have a duty to take reasonable care of Products whilst they are in your possession. Anything of a nature that for hygiene or associated health and safety - this includes the Outdoor Spas, Mattresses and Divan Sets.Electrical/Technical products which have been unsealed.You may not cancel orders for the following types of products: Refunds for orders cancelled under the provisions of the Consumer Contracts Regulations will be processed in accordance with your legal rights. In the UK you have a legal right, under the Consumer Contracts Regulations June 2014, to cancel your order within fourteen (14) days following your receipt of the goods. Working days are Monday-Friday 8am-7pm inclusive, excluding Saturday, Sunday and Public Holidays. You can also select a convenient day to receive your delivery by choosing a named day delivery (delivery on working days only). Orders placed after 1pm on a Friday will be delivered Tuesday. Our Next Day service to most of UK Mainland will be available for orders placed on the website from Monday to Friday before 1.00pm for a small additional charge (delivery on working days only). Working days are defined as Monday-Friday 8am-7pm inclusive, excluding Saturday, Sunday and Public Holidays. Please note that during particularly busy periods, it may take a little longer to receive your delivery and our carrier may attempt to deliver to you on a Saturday.
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